Don’t fall prey to a garage door repair scam this holiday season!
If you’ve had a chance to read our last blog, then you already know that many crimes are committed at higher rates over the holiday season and that new garage door opener technology can actually help you prevent a burglary in your home. Unfortunately, burglary isn’t the only crime that is committed more frequently over the holidays; scams tend to happen more often as well. Garage door repair scams are all too common, and the next time you are in need of a new torsion spring or a realignment of your garage door tracks, you need to know that you’ve hired a company you can trust for your garage door services.
What are the common garage door repair scams?
Lifetime springs – If your garage door company claims that they can provide you with lifetime springs, run the other direction. Springs aren’t designed to last a number of months or years; they are designed to last for a number of openings, like 15,000, 25,000 or 50,000. The springs you buy should be based on how often you open your garage.
Motor replacement due to a stripped gear – If the motor in your garage door runs but the chain doesn’t work, then it’s probably a sign that it has a stripped gear. Although this is a simple repair that should only cost around $150, some scam garage door repair companies will tell customers that the entire motor needs to be replaced.
Over-priced upsells – Overcharging for upsells is another common scam that some garage door companies try to get away with. For example, your garage door repair company may tell you that you need an insulated door, and while that may be true, it should only cost you about $400 more than a non-insulated garage, but the company tells you that it will be $800.
Unnecessary roller replacement – Most garage doors have around 10 rollers, and when one or more get broken, only the broken rollers need to be replaced. However, some garage door repair companies will suggest replacing every roller without even inspecting them. If this happens, always ask to see the damage on all of the rollers.
Stay on top of all of the latest scams by utilizing sites, like Scam Detector.
How can you spot a garage door repair scam?
Although your average homeowner probably doesn’t know a whole lot about their garage door, or its many parts and maintenance needs, there are many things you can do to protect yourself against garage door repair scams when hiring a garage door company, including:
- Look into their reputation with the Better Business Bureau.
- Ask for proof of insurance and certifications.
- Ask for references and talk to their previous clients.
- Watch out for free or “too good to be true” service fees.
- Ask for a detailed description of all work that has been proposed.
What can you do if you think you are being scammed?
If you have hired a garage door repair company, and you think they might be scamming you, then you need to notify the Federal Trade Commission. You should also spread the word using social media and other platforms to prevent your friends and family from falling prey to the same garage door repair scam.
The only way to avoid being scammed is to hire a reputable garage door service company for all of your needs. At Garage Door Service, we are proud to say that we’ve been serving Fort Collins and all of Northern Colorado with garage door installations, repairs and more since 1984, and our reputation of excellence speaks for itself. Don’t leave yourself at risk for a garage door repair scam. Get the kind of garage door service you can trust by turning to Garage Door Service.